Investigating - We have received several reports that users who have "triggers" configured within Qualtrics surveys are not receiving expected actions such as notification emails. We are engaging with Qualtrics support to identify the root cause and next steps.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Jun 4, 16:06 EDT

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @WITTechSpot.

Authentication & Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Degraded Performance
90 days ago
100.0 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
100.0 % uptime
Today
Internet and Network Access ? Operational
90 days ago
100.0 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
99.69 % uptime
Today
Student Information System ? Operational
90 days ago
99.83 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Web & Mobile ? Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

Unresolved incident: Qualtrics "triggers" not working as expected.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - Software Distribution for PCs has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 28, 18:09 EDT
Identified - Engineers have acknowledged a service interruption for PC Software Distribution.

We are currently working to restore service and updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 28, 15:41 EDT
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 28, 13:40 EDT
Investigating - Our team is aware of an issue in which Banner Admin is repeatedly showing "Your session has expired. Click Reload to access login page." to users after they sign in. Clicking the reload button creates a loop and the same message is displayed again.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 28, 11:02 EDT
May 27, 2020
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 27, 15:40 EDT
Monitoring - At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 27, 14:21 EDT
Investigating - We are currently investigating reports of error messages as users attempt to login and access Banner Admin, LeopardWeb, and LConnect.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 27, 14:15 EDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.