All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @DTSatWIT.

Authentication & Single Sign On ? Operational
90 days ago
99.74 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
99.95 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
99.95 % uptime
Today
Internet and Network Access ? Operational
90 days ago
99.76 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
99.74 % uptime
Today
Student Information System ? Operational
90 days ago
99.74 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
99.99 % uptime
Today
Web & Mobile ? Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:00 EDT
Scheduled - LeopardWeb will be unavailable at midnight for a brief period of time as part of routine server maintenance.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
May 17, 15:16 EDT
May 17, 2019
Resolved - This issue has been resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 17, 10:57 EDT
Update - Construction activity in the area has interrupted power to one of the network closets serving this area. A temporary line is currently being established to restore service.
May 17, 10:48 EDT
Identified - We have acknowledged a service interruption for network service in the area of Annex North. Wireless may be available from other areas, however some wired ports are not available. An engineer is currently on-site working on the problem.

We are currently working to restore service and updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
May 17, 07:30 EDT
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 08:04 EDT
Verifying - Verification is currently underway for the maintenance items.
May 14, 07:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 EDT
Scheduled - In order to maintain a high level of service and security on our wireless network, a necessary security certificate update must be performed.

What do I need to know?
On Tuesday, May 14th at 6 AM we will update a security certificate for the eduroam wireless network. You can expect minimal disruption from this change. Depending upon your device and operating system, you may be prompted to accept the new security certificate. There are no impacts to the wired network or LeopardGuest guest wireless network.

What do I need to do?
Once the change is made, your devices may prompt to accept a new certificate or ask that you expect to find 'eduroam' in this area. Clicking allow or accept should quickly allow you to connect. In rare cases, you may need to re-enter your email address and password. Help connecting to eduroam.

Why is the change happening at this time?
We maintain several normally scheduled service windows for maintenance which is required to maintain the reliability of our infrastructure or introduce new features.

Questions? Need assistance?
Status updates will be available here. Please contact the Tech Spot with any questions or if you need assistance by calling 617-989-4500, emailing techspot@wit.edu, or tweeting us @DTSatWIT.
May 13, 14:20 EDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.