All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @WITTechSpot.

Authentication & Single Sign On Operational
90 days ago
99.98 % uptime
Today
Authentication & Single Sign On ? Operational
90 days ago
99.98 % uptime
Today
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
98.01 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
100.0 % uptime
Today
Digital Learning Environment Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn Operational
90 days ago
100.0 % uptime
Today
D2L Brightspace Operational
90 days ago
100.0 % uptime
Today
Internet and Network Access ? Operational
90 days ago
100.0 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
99.98 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
100.0 % uptime
Today
Student Information System ? Operational
90 days ago
99.98 % uptime
Today
Telephony & Collaboration Operational
90 days ago
99.06 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
99.06 % uptime
Today
Zoom Meetings Operational
Zoom Cloud Recording Operational
Microsoft Teams Operational
Web & Mobile Operational
90 days ago
100.0 % uptime
Today
myWentworth App & Website Operational
90 days ago
100.0 % uptime
Today
WIT.edu Public Website Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The VPN client GlobalProtect will be upgraded on March 8th at 9AM. After the upgrade when logging on to VPN you will be prompted to download and install the new version. This is expected and ok to proceed.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://techspot.wit.edu/techspot?id=kb_article_view&sysparm_article=KB0010237

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Posted on Mar 5, 17:35 EST
On Wednesday March 10th at 7:00AM we will update the security certificate for the eduroam wireless network. You can expect minimal disruption from this change. Depending upon your device and operating system, you may be prompted to accept the new security certificate. Clicking allow or accept should quickly allow you to connect.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://techspot.wit.edu/techspot?id=kb_article_view&sysparm_article=KB0010237

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Posted on Mar 5, 17:27 EST
Past Incidents
Mar 6, 2021
Completed - The scheduled maintenance has been completed.
Mar 6, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 EST
Scheduled - We will be doing maintenance on the database server for LeopardWeb and Banner Admin so they will be unavailable for approximately one hour beginning at 1 a.m.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://techspot.wit.edu/techspot?id=kb_article_view&sysparm_article=KB0010237

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Mar 5, 16:34 EST
Mar 5, 2021
Completed - The scheduled maintenance has been completed.
Mar 5, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 EST
Scheduled - Blackboard will be performing emergency maintenance during the times listed below.

DataCenter: ALL

(Times are displayed in local datacenter time) Start Time:
Friday, 5th March 2021 02:00 AM

End Time:
Friday, 5th March 2021 06:00 AM

Details:
Our cloud services team will be performing emergency maintenance in our Managed Hosting datacenters on Friday, March 5th 2021 between the hours of 02.00 AM and 6.00 AM local data center time.

The maintenance is classed as service impacting and we advise you inform your users accordingly. Service impact is expected for a duration of up to 2hrs during this window.

Due to the urgency of this issue, it was scheduled outside of our normal maintenance windows. These pre-determined windows are used whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows. Thank you for your understanding.

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Mar 4, 17:22 EST
Mar 4, 2021

No incidents reported.

Mar 3, 2021
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 3, 11:32 EST
Monitoring - At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 3, 10:33 EST
Update - We are continuing to investigate this issue.
Mar 3, 10:11 EST
Investigating - DTS is currently investigating reports of issues with remote connectivity to the campus network via VPN. (GlobalProtect)

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 3, 10:04 EST
Mar 2, 2021
Resolved - Navigate advising system issue is resolved
Mar 2, 16:20 EST
Identified - Engineers have acknowledged a service interruption for the Navigate advising system.

We are currently working to restore service and updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 2, 13:22 EST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 23, 07:36 EST
Monitoring - At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 19, 08:07 EST
Identified - The AV equipment in Annex South 002 and 004 is currently out of order. This has been an ongoing intermittent issue, and has been identified as hardware failure. A temporary projector cart will be placed in this space.

We are currently working to restore service and updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 17, 09:58 EST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.