All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @DTSatWIT.

Authentication & Single Sign On ? Operational
90 days ago
99.83 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
99.95 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
99.95 % uptime
Today
Internet and Network Access ? Operational
90 days ago
99.94 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
99.92 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
99.79 % uptime
Today
Student Information System ? Operational
90 days ago
99.58 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Web & Mobile ? Operational
90 days ago
99.92 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Dear WileyPLUS User,

Wiley continues to fine tune WileyPLUS. On Thursday June 20th, we will be updating our system. As a result, WileyPLUS will be unavailable from 6:00 – 7:00 AM EDT.

We apologize for any inconvenience this may cause. If you have any questions, please contact your WileyPLUS Customer Success Specialist or send a message to CustomerSuccess@wiley.com. Please do not reply to this email.

Thank you for using WileyPLUS!

Sincerely,
Ryann
WileyPLUS, Product Manager
Posted on Jun 17, 08:54 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 13:20 EDT
Scheduled - Subject: Upcoming Datacenter Maintenance - Service Interruption Possible
Date: Friday, June 21
Time: 2:00AM EDT - 6:00AM EDT / 6:00AM UTC - 10:00AM UTC
Services: Clients with Server(s) at VA2

On Friday, June 21, 2019, between the hours of 2:00 AM -6:00 AM EDT / 6:00 AM UTC -10:00 AM UTC, , Blackboard will be performing maintenance. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent connectivity as network traffic adjusts, or quick restart of services on a few client systems if warranted. We will make all efforts to keep service disruption, if any, within the window to a minimum.

Sincerely,

Blackboard MH Change Management
Jun 13, 13:18 EDT
Dear WileyPLUS User,

Wiley continues to fine tune WileyPLUS. On Saturday June 22th, we will be updating our system. As a result, WileyPLUS will be unavailable from 12:00 – 7:00 AM EDT.

We apologize for any inconvenience this may cause. If you have any questions, please contact your WileyPLUS Customer Success Specialist or send a message to CustomerSuccess@wiley.com. Please do not reply to this email.

Thank you for using WileyPLUS!

Sincerely,
Ryann
WileyPLUS, Product Manager
Posted on Jun 17, 08:57 EDT
We’re just dropping you a note to remind you that the following Turnitin services will be unavailable on July 13, 2019:
• Turnitin and TurnitinUK,
• Feedback Studio for iOS
• CPF, Blackboard, Moodle
• iThenticate
• WriteCheck
To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

How will you be affected?
While we’d love to provide an uninterrupted service, our machines require a health check every now and again...
Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.
Thanks for your patience!
Turnitin, LLC
Posted on Jun 13, 13:33 EDT
Past Incidents
Jun 18, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Completed - The scheduled maintenance has been completed.
Jun 14, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 EDT
Scheduled - Subject: Upcoming Datacenter Maintenance - Service Interruption
Date: Friday, June 14
Time: 2:00AM EDT - 6:00AM EDT / 6:00AM UTC - 10:00AM UTC
Services: Clients with Server(s) at VA2

On Friday, June 14, 2019, between the hours of 2:00 AM -6:00 AM EDT / 6:00 AM UTC -10:00 AM UTC, Blackboard will be performing service impacting maintenance upgrading router firmware. Please take note that this is a service impacting maintenance occurring on a Friday, and hence we suggest that you inform your faculty and students to expect service interruption during this maintenance window.

Sincerely,

Blackboard MH Change Management
Jun 13, 13:22 EDT
Jun 13, 2019

No incidents reported.

Jun 12, 2019
Resolved - WileyPlus - Blackboard integration - was down between 5 PM and 5:20 PM
Jun 12, 17:00 EDT
Resolved - Turnitin was down between midnight and 1 AM.
Jun 12, 00:00 EDT
Jun 11, 2019

No incidents reported.

Jun 10, 2019
Resolved - Service Alert - WileyPLUS and WileyPLUS Learning Space outage
Incident resolved

We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

Time posted
Jun 10, 12:46 EDT
Jun 10, 12:51 EDT
Identified - Service Alert - WileyPLUS and WileyPLUS Learning Space outage
Incident status: Identified

WileyPLUS and WileyPLUS Learning Space continue to experience technical issues and are unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

Time posted
Jun 10, 12:10 EDT
Jun 10, 12:13 EDT
Investigating - Service Alert - WileyPLUS and WileyPLUS Learning Space outage
New incident: Investigating
WileyPLUS and WileyPLUS Learning Space will be back soon. We apologize for this inconvenience, but WileyPLUS and WileyPLUS Learning Space are currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

Time posted
Jun 10, 11:44 EDT

This incident only impacts access to WileyPlus content - all other Bb systems are operational.
Jun 10, 11:53 EDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019
Completed - The scheduled maintenance has been completed.
Jun 8, 00:00 EDT
Scheduled - LeopardWeb will be patched at midnight as part of routine system maintenance. No service interruption is expected.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Jun 7, 16:13 EDT
Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.