All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @WITTechSpot.

Authentication & Single Sign On ? Operational
90 days ago
99.99 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
100.0 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
99.87 % uptime
Today
Internet and Network Access ? Operational
90 days ago
99.67 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
100.0 % uptime
Today
Student Information System ? Operational
90 days ago
99.87 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
99.81 % uptime
Today
Web & Mobile ? Operational
90 days ago
99.77 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019

No incidents reported.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 17, 15:51 EDT
Monitoring - At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 17, 15:35 EDT
Update - We are continuing to work with our technology partners to escalate and resolve this issue. At this time, we do not have an estimated time of repair.

You may be able to successfully connect to LeopardGuest network (https://wit.edu/tech-services/help-docs/leopardguest) as a temporary workaround. However, we anticipate that both networks may be unstable while the problem is identified and resolved.
Sep 17, 13:55 EDT
Identified - Engineers have acknowledged a service interruption for the eduroam wireless network.

You may be able to successfully connect to LeopardGuest network (https://wit.edu/tech-services/help-docs/leopardguest) as a temporary workaround. However, we anticipate that both networks may be unstable while the problem is identified and resolved.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 17, 12:53 EDT
Investigating - The eduroam wireless network is currently not allowing new users to connect.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 17, 11:42 EDT
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Completed - The scheduled maintenance has been completed.
Sep 13, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 EDT
Scheduled - We will be updating the Eesysoft Building block in Blackboard. During this time the support tab may disappear as we install the new version and restart systems. Blackboard will be available during this time. The only functionality impacted will be the support tab.
Sep 12, 12:46 EDT
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 13, 07:51 EDT
Investigating - DTS is investigating a problem where www.wit.edu cannot be reached from either the Eduroam or LeopardGuest wireless networks. It can be reached from wired connections and from external networks.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 12, 15:44 EDT
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.