Update - We are continuing to work with Blackboard to correct this issue. In the meantime, instructors can use Outlook or Navigate to communicate with students.
Sep 25, 10:52 EDT
Sep 25, 10:52 EDT
Update - Blackboard has escalated this case to tier 2 for further investigation.
Sep 21, 16:49 EDT
Sep 21, 16:49 EDT
Investigating - Blackboard email still not functioning as expected.
Blackboard Technical support implemented a fix over the weekend which did not correct the problem. Our case has been escalated to tier 2 support to try to identify the cause of the problem.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 21, 09:46 EDT
Blackboard Technical support implemented a fix over the weekend which did not correct the problem. Our case has been escalated to tier 2 support to try to identify the cause of the problem.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 21, 09:46 EDT
Identified - Engineers have acknowledged a service interruption for Blackboard Email.
We are currently working to restore service and updates will be posted as they become available. Blackboard will be performing a rolling system restart (no downtime) this evening to correct the issue.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 19, 08:59 EDT
We are currently working to restore service and updates will be posted as they become available. Blackboard will be performing a rolling system restart (no downtime) this evening to correct the issue.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Sep 19, 08:59 EDT
Investigating - We are working with Blackboard to identify the cause of a problem with the Blackboard email system that prevents users from sending email from within Blackboard.
Sep 18, 16:38 EDT
Sep 18, 16:38 EDT
About This Site
This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.
To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @WITTechSpot.
Authentication & Single Sign On
Operational
Authentication & Single Sign On
?
Operational
Duo Core Authentication Service
Operational
Duo Push Delivery
Operational
Duo SMS Message Delivery
Operational
Duo Phone Call Delivery
Operational
Classroom & Conference Room Audio/Video Systems
Operational
Cloud Productivity Tools
?
Operational
Digital Learning Environment
Degraded Performance
Blackboard Learn
Degraded Performance
D2L Brightspace
Operational
Internet and Network Access
?
Operational
Printing, Plotting, & Scanning
?
Operational
Reporting & Analytics
?
Operational
Software Download & Licensing
?
Operational
Student Information System
?
Operational
Telephony & Collaboration
Operational
Telephony & Collaboration
?
Operational
Zoom Meetings
Operational
Zoom Cloud Recording
Operational
Microsoft Teams
Operational
Web & Mobile
Operational
myWentworth App & Website
Operational
WIT.edu Public Website
Operational
Other Services
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.