All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @WITTechSpot.

Authentication & Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
100.0 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
100.0 % uptime
Today
Internet and Network Access ? Operational
90 days ago
99.98 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
100.0 % uptime
Today
Student Information System ? Operational
90 days ago
99.96 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Web & Mobile ? Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Skype for Business services, including campus telephones incoming and outgoing calls, will be unavailable. We expect there to be at least one interruption lasting a minimum of 1 hour within the maintenance window. Other brief interruptions are possible. The phones for Public Safety will remain available at their normal numbers.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Posted on Feb 24, 11:44 EST
Past Incidents
Feb 27, 2020

No incidents reported today.

Feb 26, 2020

No incidents reported.

Feb 25, 2020
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 25, 13:17 EST
Monitoring - At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 25, 11:53 EST
Update - During our investigation, an additional symptom has been discovered. Access to Degree Audits is not working properly at this time.

At this time, no estimated time of repair is available. Updates will be posted as they become available.
Feb 25, 11:30 EST
Update - Our engineers and external resources are continuing to evaluate the situation with the help of a few students who reported this issue to us. At this time, no estimated time of repair is available.

Updates will be posted as they become available.
Feb 25, 10:58 EST
Investigating - We are currently investigating reports of error messages when attempting to register for courses. The system performed through this morning's registration rush for seniors, but is now encountering errors. We are in contact with the Registrar's Office and are working to resolve the issue.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 25, 10:28 EST
Feb 24, 2020
Resolved - The partial network outage in Ira Allen has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 24, 08:59 EST
Identified - Engineers have acknowledged a partial network interruption for Ira Allen.

We are currently working to restore service and updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 24, 07:33 EST
Feb 23, 2020
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Feb 23, 12:46 EST
Monitoring - At this time wireless service across campus has returned to normal. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.
Feb 23, 09:51 EST
Identified - During planned maintenance to Ira Allen, Engineers are seeing unexpected service interruption for wireless access across campus.

We are currently working to restore service and updates will be posted as they become available.
Feb 23, 09:12 EST
Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 12:39 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:01 EST
Scheduled - We are applying patches to Banner this morning (2/16) at 10 a.m. We anticipate some minimal downtime during the patching.

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Feb 16, 07:38 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 06:00 EST
Scheduled - 610 and Williston Hall will have a network outage between 6AM and 10AM lasting no more then 1 hour. All network-dependent services will be impacted, including Internet, Blackboard, email, and Xfinity on Campus. We will coordinate with Public Safety to ensure emergency communication is not impacted.

Action Required: After service is restored, your device should automatically reconnect. If it doesn't, we recommend restarting it and ensuring the wireless network is turned on and/or wired network cable is connected.

Purpose: We will be conducting an upgrade of the core network infrastructure. These capital investments ensure we continue to provide quality, reliable network service. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Feb 14, 17:02 EST
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.