Wentworth Institute of Technology Status

All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @DTSatWIT.

Uptime over the past 90 days. View historical uptime.

Authentication & Single Sign On Operational

90 days ago

99.56 % uptime

Today

Cloud Productivity Tools Operational

90 days ago

100.0 % uptime

Today

Digital Learning Environment Operational

90 days ago

100.0 % uptime

Today

Internet and Network Access Operational

90 days ago

100.0 % uptime

Today

Printing, Plotting, & Scanning Operational

90 days ago

98.89 % uptime

Today

Reporting & Analytics Operational

90 days ago

100.0 % uptime

Today

Software Download & Licensing Operational

90 days ago

100.0 % uptime

Today

Student Information System Operational

90 days ago

100.0 % uptime

Today

Telephony & Collaboration Operational

90 days ago

99.6 % uptime

Today

Web & Mobile Operational

90 days ago

99.59 % uptime

Today

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2018

Printing Services Unavailable

Resolved - This issue has been fully resolved at this time.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu. Thank you for your patience while we worked to restore normal service.
Dec 11, 15:45 EST

Update - Users may be able to send new print jobs to a printer or release a job from the Follow Me Printing service.
Dec 11, 15:44 EST

Investigating - We are currently investigating an issue with printing.
Dec 11, 15:12 EST

555 Huntington Follow Me Printer Unavailable

Resolved - 555 Huntington Follow Me Printer is now available. Thank you for your patience while we worked to resolve this issue.
Dec 11, 11:06 EST

Identified - We are aware of a hardware issue with the Follow Me Printer located in 555 Huntington Avenue. Students should pick up their print jobs from alternate locations listed below until further notice.

* Douglas D. Schumann Library & Learning Commons
* Flanagan Campus Center
* Architecture Studios
* Interior Design Studio
* Industrial Design Studio
Dec 10, 11:37 EST

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

Plotter in Douglas D. Schumann Library & Learning Commons is Unavailable

Resolved - The plotter in the Douglas D. Schumann Library and Learning Commons is now operational. Thank you for your patience while this unit was being serviced.
Dec 5, 13:57 EST

Update - A technician has been on site today and we expect the plotter will be in service this afternoon.
Dec 5, 12:39 EST

Identified - The plotter in the library is currently out of commission due to a mechanical issue, and should be repaired by the end of the day tomorrow (12/4). If you need to print on a plotter, please head to the Architecture studio located in Annex North.
Dec 3, 10:18 EST

Dec 4, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

Microsoft Two Factor Authentication Not Working

Resolved - This incident has been resolved.
Nov 27, 16:33 EST

Monitoring - Microsoft has identified the issue that impacted two factor authentication. They are in the process of resolving the issue, and initial tests indicate it is now working for Wentworth accounts. We will continue to monitor this issue to verify that it is resolved.
Nov 27, 13:03 EST

Identified - Microsoft has identified an issue with Two Factor Authentication not working. They are currently working on a resolution. This will only impact the subset of employees who have been setup with 2FA. We will provide an update as soon as we have more information.
Nov 27, 11:00 EST