All Systems Operational

About This Site

This page reports the current and historical status of services supported by Technology Services at Wentworth. Learn about our services.

To report an outage or problem with a service not acknowledged here, please contact the Tech Spot by calling 617-989-4500, email techspot@wit.edu, or tweet @DTSatWIT.

Authentication & Single Sign On ? Operational
90 days ago
99.74 % uptime
Today
Classroom & Conference Room Audio/Video Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Productivity Tools ? Operational
90 days ago
100.0 % uptime
Today
Digital Learning Environment ? Operational
90 days ago
99.93 % uptime
Today
Internet and Network Access ? Operational
90 days ago
99.63 % uptime
Today
Printing, Plotting, & Scanning ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
Software Download & Licensing ? Operational
90 days ago
99.74 % uptime
Today
Student Information System ? Operational
90 days ago
99.74 % uptime
Today
Telephony & Collaboration ? Operational
90 days ago
99.99 % uptime
Today
Web & Mobile ? Operational
90 days ago
100.0 % uptime
Today
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Blackboard will become unavailable during the period 2 AM to 6 AM on March 31st as Blackboard Managed Hosting replaces firewall hardware at the datacenter hosting our Blackboard Learn instance.

Due to the urgency of this issue, it was scheduled outside of our normal maintenance windows. These pre-determined windows are used whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows. Thank you for your understanding.

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Posted on Mar 20, 09:57 EDT
Scheduled Maintenance for [Service details] May 3, 20:00 - May 4, 04:00 EDT
Blackboard Learn is being updated to current cumulative update set from 8 PM May 3rd to 4 AM May 4th.

Due to the nature of this work, it has been extended outside outside of our normal maintenance windows. These pre-determined windows are used whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows. Thank you for your understanding.

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Posted on Mar 25, 13:27 EDT
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 21, 12:09 EDT
Update - An engineer has worked on this issue overnight without success. We are continuing to investigate this issue but do not have an estimated time to repair at this moment.

Students who need access to install software can visit the Tech Spot for assistance. Other services such as Blackboard, email, wireless, and printing are not impacted.

Updates will be posted as they become available.
Mar 21, 07:39 EDT
Investigating - Currently Investigating unable to login to LConnect, LeopardWeb and Banner, which is also impacting ability to download some windows software. Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 20, 17:43 EDT
Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 15, 23:26 EDT
Investigating - DTS is investigating an issue with phone service being down on campus.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 15, 23:02 EDT
Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 13, 13:28 EDT
Investigating - DTS is investigating a network outage on the 4th floor of Evans Way.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 12, 17:52 EDT
Mar 11, 2019
Resolved - This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 11, 15:02 EDT
Investigating - DTS is investigating an issue with network connectivity on the 2nd floor of Ira Allen and Sweeney Field.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Mar 11, 08:55 EDT
Completed - The scheduled maintenance has been completed.
Mar 11, 08:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 EST
Scheduled - On Tuesday 3/5/19 from 7AM-11AM our Network Operations team will be replacing Uninterruptible Power Supplies (UPS) in the buildings listed below. The UPS equipment ensures that the network closets will not lose power in the event of a brief power disruption.

During the time windows below, we expect an approximately 5-minute long interruption to the wired and wireless network. While you may be able to connect to wireless service from another floor within the building, we recommend connecting from another campus location if the time window causes an inconvenience.

• Tuesday 3/5 , 7:00AM to 8:30AM - Tudbury Hall 3 Floors
• Tuesday 3/5, 8:30AM to 9:30AM - 555 Huntington Ave.
• Tuesday 3/5, 9:30AM to 10:30AM - Baker Hall
• Tuesday 3/5, 10:30AM to 11:00AM - 68 Louis Prang

We regularly schedule updates to systems to maintain a high level of service. They may include security patches, feature upgrades, or both. To minimize disruptions, we use pre-determined time windows whenever possible. Learn more at https://wit.edu/tech-services/policies/service-windows

Contact the Tech Spot to report a concern regarding the timing of this event or with any questions about what may be impacted during the maintenance window. Thank you for your patience while we work to continue delivering reliable services to the Wentworth community.
Mar 1, 15:53 EST