A harddrive failure in a local drive array caused slow performance and intermittent issues with virtual servers as the drive array rebuilt itself onto a spare drive. Once the rebuild process completed performance returned to normal.
Posted Dec 15, 2023 - 08:54 EST
Resolved
This issue has been fully resolved at this time.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Dec 09, 2023 - 09:22 EST
Investigating
DTS is investigating a hardware issue that is causing intermittent problems with local services such as printing, software licensing, VPN access, and wireless access.
Updates will be posted as they become available.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Dec 08, 2023 - 10:02 EST
This incident affected: Internet and Network Access, Printing, Plotting, & Scanning, and Software Download & Licensing.