Microsoft implemented a change to decommission a backend service that inadvertently directed requests to an incorrect endpoint. This caused intermittent issues with multiple Microsoft 365 services and features. Microsoft corrected the issue and is putting measures in place to ensure that the issue would not reoccur.
Posted Dec 02, 2024 - 08:56 EST
Resolved
This issue has been fully resolved at this time.
Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Nov 26, 2024 - 08:37 EST
Monitoring
According to Microsoft, services are showing significant signs of restoration following their infrastructure optimizations to redistribute traffic and restart affected servers, upwards of 90 percent recovery as they continue to increase processing capability. They are continuing to perform appropriate optimizations on the subset of remaining affected machines to resolve the issue for all users.
If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Nov 25, 2024 - 16:08 EST
Identified
Microsoft has acknowledged an ongoing issue with some Microsoft 365 services and features, including Outlook on the web, Outlook desktop client, Microsoft Teams, and others. The impact appears to be intermittent and is only affecting some users.
Microsoft is currently working to restore service and updates will be posted as they become available.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.