On January 24th, Microsoft released a regularly scheduled update that created a previously unseen issue where requests to Teams were throttled and users were not able to login. Microsoft had to make adjustments to throttling limits and system capacity on their side to resolve the issue.
Posted Feb 02, 2024 - 09:34 EST
Resolved
This issue has been fully resolved at this time.
Thank you for your patience while Microsoft worked to restore normal service.
If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at techspot@wit.edu.
Posted Jan 26, 2024 - 21:51 EST
Monitoring
At this time service may be available. Microsoft has see some services return to normal but continue to optimize traffic patterns and apply configuration changes intended to reduce customer impact as quickly as possible. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.
If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Jan 26, 2024 - 16:45 EST
Identified
Microsoft has acknowledged an issue with Microsoft Teams and is working on resolving it. You may experience delays in receiving messages, phone calls (desk or computer) or other teams related functions. Updates will be posted as they become available.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Jan 26, 2024 - 13:50 EST
This incident affected: Cloud Productivity Tools and Telephony & Collaboration (Microsoft Teams).