On-campus network interruption, including VPN for remote users

Incident Report for Wentworth Institute of Technology

Resolved

This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Oct 22, 2021 - 14:45 EDT

Monitoring

At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Oct 22, 2021 - 11:40 EDT

Update

At this time service appears to be available on campus but we are still investigating the cause and extent of the interruption. Updates will be posted as they become available.
Posted Oct 22, 2021 - 11:25 EDT

Investigating

We are currently investigating reports of an on-campus network interruption. This may have also affected off-campus users who are utilizing the VPN.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Oct 22, 2021 - 11:14 EDT
This incident affected: Internet and Network Access.