Unable to connect to Hosted Data Center

Incident Report for Wentworth Institute of Technology

Resolved

This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 03, 2020 - 08:28 EDT

Monitoring

At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 03, 2020 - 08:20 EDT

Investigating

DTS is investigating a network issue that is preventing connections to our hosted data center. This is impacting multiple systems, including but not limited to Banner, CCure, and ARMS.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 03, 2020 - 07:28 EDT
This incident affected: Student Information System and Other Services.