Took one of the Registration application servers out of the pool during the 2 p.m. peak time due to a bad cache
Restarted the problem server and then put back into the pool after peak time. Removed the good server to test the problem one independently and no issues
Database server had no issue with load
Monitored the 4 p.m. timeslot - no issues and no techspot tickets
Posted Oct 28, 2026 - 16:35 EDT
Resolved
This incident has been resolved.
Posted Oct 28, 2026 - 16:34 EDT
Monitoring
We are experiencing slowness and intermittent connectivity issues with LeopardWeb registration. Please use an incognito window to access LeopardWeb.
At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.
If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Oct 28, 2026 - 14:30 EDT
This incident affected: Student Information System.