Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 09, 2020 - 09:28 EDT
Monitoring
All ID cards have been updated for access to the Follow-Me-Printers. Engineers are continuing to monitor the service and we will confirm once it has been fully tested. Cards that newly issued become active in the system no more then an hour after being issued.
If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 08, 2020 - 17:06 EDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 08, 2020 - 16:14 EDT
Identified
Engineers have acknowledged a service interruption Follow-Me-Printing that is preventing some people from releasing jobs after using a newly printed ID.
We expect this issue to be resolved in the next two hours updates will be posted as they become available.
If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 08, 2020 - 13:21 EDT
This incident affected: Printing, Plotting, & Scanning.