Internet Access Slow when using Wentworth VPN

Incident Report for Wentworth Institute of Technology

Resolved

This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.

Posted Sep 10, 2025 - 18:39 EDT

Investigating

DTS is aware of an issue where browsing the internet is slower than normal while attached to Wentworth GlobalProtect VPN (Virtual Private Network). This is not impacting users who are on campus, or who are not using Wentworth VPN.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.

Posted Sep 10, 2025 - 13:38 EDT

This incident affected: Internet and Network Access.