Subject: Blackboard Datacenter Maintenance - Service Interruption Possible
Date: Saturday, January 20, 2018
Time: 12:01am - 04:00pm EDT
Services: Clients with Server(s) at our Northern Virginia Datacenter 2.
This is a reminder that on Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. We will make all efforts to keep any service disruption within the window to a minimum.
For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or 1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx
or submit a ticket through https://behind.blackboard.com
Blackboard MH Change Management