Microsoft Two Factor Authentication Not Working

Incident Report for Wentworth Institute of Technology

Resolved

This incident has been resolved.

Posted Nov 27, 2018 - 16:33 EST

Monitoring

Microsoft has identified the issue that impacted two factor authentication. They are in the process of resolving the issue, and initial tests indicate it is now working for Wentworth accounts. We will continue to monitor this issue to verify that it is resolved.

Posted Nov 27, 2018 - 13:03 EST

Identified

Microsoft has identified an issue with Two Factor Authentication not working. They are currently working on a resolution. This will only impact the subset of employees who have been setup with 2FA. We will provide an update as soon as we have more information.

Posted Nov 27, 2018 - 11:00 EST

This incident affected: Authentication & Single Sign On (Authentication & Single Sign On).