eduroam wireless network interruption
Incident Report for Wentworth Institute of Technology
Resolved
This issue has been fully resolved at this time.

Thank you for your patience while we worked to restore normal service. If you are continuing to experience an issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 17, 2019 - 15:51 EDT
Monitoring
At this time service may be available. Engineers are continuing to monitor the service and we will confirm once it has been fully tested.

If you are continuing to experience the issue or need further assistance, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 17, 2019 - 15:35 EDT
Update
We are continuing to work with our technology partners to escalate and resolve this issue. At this time, we do not have an estimated time of repair.

You may be able to successfully connect to LeopardGuest network (https://wit.edu/tech-services/help-docs/leopardguest) as a temporary workaround. However, we anticipate that both networks may be unstable while the problem is identified and resolved.
Posted Sep 17, 2019 - 13:55 EDT
Identified
Engineers have acknowledged a service interruption for the eduroam wireless network.

You may be able to successfully connect to LeopardGuest network (https://wit.edu/tech-services/help-docs/leopardguest) as a temporary workaround. However, we anticipate that both networks may be unstable while the problem is identified and resolved.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 17, 2019 - 12:53 EDT
Investigating
The eduroam wireless network is currently not allowing new users to connect.

Updates will be posted as they become available.

If you are experiencing different symptoms or wish to report another problem, please contact the Tech Spot at 617.989.4500 or techspot@wit.edu.
Posted Sep 17, 2019 - 11:42 EDT
This incident affected: Internet and Network Access.