We have confirmed with our campus phone carrier that an event occurred on their network which may have impacted our phone service between 11:30 AM and 2:47 PM. At this time it is unclear of the exact impact as we received only one Help Desk contact and logs show many successfully completed calls. At this time full service is available.
If you are continuing to experience the issue or need further assistance, please contact the Help Desk at 617.989.4500 or firstname.lastname@example.org
. Thank you for your patience while we worked to restore normal service.